Reseller Billing Terms:

  • Invoices are due on the 1st of the month. Initial orders are prorated to reflect the billing cycle based on a 30 day cycle.
  • Upgrading your package slots will also be prorated.
  • You can Downgrade your package at any time, however the billing change will not go into affect until the 1st of the month. Refunds will not be made for packages downgraded prior to the next billing cycle.
  • If you make your payment via a PayPal E-Check that is completely acceptable. However we will NOT set up your account until the E-Check clears. Future E-Check payments need to clear our PayPal account by the 3rd of the Month or else your account is suspect to suspension.
  • Accounts that are NOT paid in full by the 5th day of the month are subject to Account Termination. Any credits left over on the account will NOT be refunded by remain on your account for future use.
  • We gladly accept Credit Card Payments, and PayPal. Should you wish to mail us your fee's monthly please contact us directly and we can set this up for you.
  • Access to Australian servers will incure an additional flat rate monthly fee of $20.00 USD.

     

Reseller Portal Options:

  • Brandable Portal so your Clients have no Idea that you are reselling from VoiceMonsters.com
  • Full Codex availabe including Premium codex for FREE
  • Add Accounts
  • Suspend Accounts
  • UnSuspend Accounts
  • Terminate Accounts
  • Edit your clients .ini, ban, channel, user and MOTD ini files
  • Discounted Domain pricing for clients with over 500 Slots

 

Account Setup Terms:

  • Accounts are guranteed to be setup within 24 hours of payment reciept. This does NOT mean we it will take 24 hours but allows us to allocate new equipment if needed to fufill your order. Typical orders will be set up either immediatly or within an hour or two.
  • Payment via PayPal e-check is fine. However your account will not be setup immediatly. We will setup the account upon the check clearing. This can take from 5-7 buisness days. Future e-check payments must clear by the 3rd of the month or the account will be subject to a 10% late fee.
  • When purchasing your account, please include your Company name and use a Company email. Otherwise processing of the account may be delayed.

     

Reselling your own Account:

  • Reselling of your existing package is not allowed and against the Terms Of Service. Should we discover this practice is occuring we reserve the right to terminate the account with no fee's returned.

User Portal Options:

  • Full Admin rights to edit their server via the client software.
  • Full Access to ALL Codex including Premium Codex for FREE.
  • Able to edit the main.ini
  • Edit the channels
  • Edit the user accounts
  • Edit the MOTD (Message of the Day)
  • View the server log
  • Start | Stop | Reinstall the server
  • Use either a Hostname or IP to connect to the server. Customizable Hostnames available. Depending on the task their might be a small service fee.

 

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