Articles

 Add Funds

Many of our clients would like to on occasion put money into their account so they don't miss a...

 Can I change my payment information?

Yes, We allow our clients the flexibility of changing payment options to what suits them best....

 How do I cancel my account?

We understand that sometimes you may not need your product or service anymore or may wish to...

 How to Cancel a PayPal Subscription

The following instructions will walk you through the process of Canceling an Active PayPal...

 I already sent payment why am I still being emailed that I need to pay?

If you paid using a PayPal eCheck, our system will continue to email you daily until that check...

 I Cancelled my account why am i still getting invoices?

We ask that you give 10 days notice on all cancellations if 10 days notice is not given our...

 I didn't get my welcome email or have since lost it how can I have it resent?

If you never received your welcome email, it's because you signed up using a non-working email...

 I forgot my password to the billing control panel

If you forgot your password or need a reminder email sent please visit the billing page here:...

 I want to setup a PayPal subscription

If you want to switch to a PayPal subscription you must pay your invoice before it's due date...

 I've prepaid a multiple month plan but no longer require the service, can I get a refund?

Unfortunately due to committing to a multi period service we are unable to offer you a refund...

 Upgrading or Downgrading your account

Some of our products will allow you to upgrade or downgrade slots or other features of your...

 Want us to sponsor you?

The policy of VoiceMonsters at the this time is that in order for someone to qualify for a...

 What forms of payment do we accept?

We accept Paypal invoices and Paypal subscriptions and all major credit cards.

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